Refund policy

At Buyixa, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

• Customers can request a return within 7 days of receiving the product.
• The item must be unused, in original packaging, and in the same condition as received.
• Products damaged due to misuse or improper handling are not eligible for return.

Refunds

• Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
• Approved refunds will be processed within 5–10 business days through the original payment method.

Non-Returnable Items

• Personal care items
• Used products
• Clearance or discounted items

Wrong or Damaged Products

If you receive a damaged, defective, or incorrect product, contact us within 48 hours with photos/video proof for quick assistance.

Contact Us

For return or refund requests, contact our support team through our website contact page or email.
Email: buyixa@gmail.com